Frequently Asked Questions


What flooring products do you offer?

We offer a wide selection of products including; hardwood, carpet, tile & stone, laminate, luxury vinyl plank & tile and custom area rugs.

When should I begin the flooring selection process?

Even though flooring is usually one of the last items in a renovation or new build, we always suggest making your selections at the start of the project. This ensures we can do our best to meet timelines. Pricing and product selection is everchanging, so if you have your eye on something specific, book an appointment with our team!

What flooring is right for my household?

Our Sales team is more than happy to coach you on what products may be suitable for your lifestyle. There are many factors that come in to play. However, please keep in mind that no product is invinceable. Every product will change over time. You can lessen the stress on your flooring by following proper Care and Maintenance.

What is your return policy?

Special orders are subject to supplier conditions and may include restocking + freight fees.

Do your products have warranty?

Yes, we do! World Floorcoverings does not manufcature any of the products we sell, therefore all warranties are secured by the supplier of the flooring. Following your purchase you should always visit the manufacutre website to register your warranty. If you are unsure of the supplier of your flooring please as your Salesperson. We warranty all of our installs for one year.